Privacy Policy

 At Valtique Exhausts, we understand the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or purchasing our products.

Information We Collect

When you visit our website, we may collect certain information about your device, including your IP address, browser type, and operating system. We may also collect information about your browsing behavior, such as the pages you visit and the links you click.

When you make a purchase on our website, we collect personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your order and deliver the products to you.

How We Use Your Information

Your personal information is used to process your orders, communicate with you about your purchases, and provide customer support. We may also use your email address to send you promotional offers and updates about our products.

Information Security

We take the security of your information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technology to safeguard your personal information during transmission.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

Cookie Policy

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small text files that are stored on your device and allow us to remember your preferences and analyze website traffic. By using our website, you consent to the use of cookies.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

 

Return Policy

Returns

Due to the custom nature of our products, we do not accept cancellations or returns once an order is placed. However, if a product arrives damaged or defective, we are committed to resolving the issue promptly. We strive to provide exceptional service and stand behind the quality of our products, ensuring that our customers receive the support and assistance they deserve.

Lost or Stolen Packages

Valtique Exhausts is not liable for any lost or stolen packages. If a shipment confirmed as delivered is missing, you must file a claim with the delivery carrier. You are responsible for initiating any claims with the carrier, as we cannot intervene or provide refunds or replacements for missing or stolen items.

Sale items

Items that were on sale during a purchase are final sales and will not be refunded.

Exchanges 

We only replace items if they are received defective or damaged when you had got them. You can request an exchange through our "contact us" page.